Welcome to Khanseries.shop.
By accessing or using our website, purchasing our products, or engaging with our services, you agree to follow the Terms & Conditions mentioned below. These terms ensure a safe, transparent, and trustworthy shopping experience for every customer who chooses Khanseries — a growing Indian brand committed to quality and honesty.
Please read these terms carefully before using our online store.
1. Introduction
Khanseries (“we,” “our,” or “us”) operates the website Khanseries.shop, an online store offering electronic accessories such as earbuds, smartwatches, neckbands, and lifestyle tech products.
By using our website, you accept these Terms & Conditions in full.
If you do not agree with any part of these terms, you should not use our website or make purchases from us.
2. Eligibility to Use the Website
To place an order on Khanseries.shop, you must:
- Be at least 18 years old
- Provide accurate contact information
- Use the website in accordance with Indian laws
If we find any misuse, fraud, or violation, we reserve the right to restrict access to our online store.
3. Product Information
At Khanseries, we focus on honest communication.
We try our best to provide accurate descriptions, specifications, and images for all our products — including earbuds, smartwatches, and other accessories.
However:
- Colours may look slightly different due to screen variations
- Some features may vary slightly depending on usage
- We may update product information without prior notice
Rest assured, our priority is to deliver quality and transparency.
4. Pricing & Payment
All prices on Khanseries.shop are listed in Indian Rupees (INR).
We strive to keep prices fair, honest, and updated.
We accept multiple payment methods including UPI, credit/debit cards, wallets, and bank transfers and cash on delivery is also available.
Important:
- Prices may change without prior notice
- Discounts and offers are time-limited
- Payment must be completed for order confirmation
5. Orders & Confirmation
Once you place an order, you will receive a confirmation message on your email/phone.
Khanseries reserves the right to cancel or refuse orders in cases such as:
- Incorrect or incomplete information
- Payment failure
- Product unavailability
- Suspicious activity or fraudulent orders
If your order is cancelled, any amount paid will be refunded as per our refund policy.
6. Shipping & Delivery
We aim to deliver your order as quickly and safely as possible.
Delivery times may vary depending on:
- Product availability
- Your location
- Courier partner timelines
We will share tracking details whenever available.
Khanseries is not responsible for delays caused by courier companies, strikes, natural events, or incorrect address details provided by the customer.
7. Returns, Refunds & Replacement
We want you to be satisfied with your shopping experience.
Returns, refunds, or replacements will follow our Refund & Return Policy, available separately on our website.
To be eligible, customers must:
- Raise a request within the mentioned timeframe
- Provide proper proof (photos/videos)
- Ensure the product is not intentionally damaged or misused
Misuse of the return system may result in the denial of future services.
8. Warranty & Support
Many Khanseries products come with brand-assured support.
Warranty terms vary by product and will be mentioned where applicable.
For any help, customers can contact Khanseries customer support via email or WhatsApp.
We promise honest assistance, but warranty will not cover:
- Physical damage
- Water damage
- Unauthorized repairs
- Damages caused by misuse or neglect
9. Intellectual Property
All content on Khanseries.shop, including text, images, logos, graphics, and product descriptions, belongs to Khanseries.
Unauthorized use, copying, or reproduction is strictly prohibited.
10. Limitation of Liability
Khanseries is not liable for:
- Damages caused by misuse of products
- Typographical errors on the website
- Delays in delivery
- Losses caused by third-party courier services
We provide products in good faith, and customers are responsible for using them safely and responsibly.
11. Privacy & Data Protection
Your privacy is important to us.
We handle your personal information according to our Privacy Policy.
We never sell, trade, or misuse customer data.
12. Modification of Terms
Khanseries may update or revise these Terms & Conditions at any time.
Continued use of the website means you accept the updated terms.
13. Contact Information
For any concerns regarding these Terms & Conditions, you can reach us at:
khanseries.shop
📍 B-Block,662/63, Jahangirpuri, New Delhi – 110033
📱 WhatsApp/Call: 7982848780
We are always here to help.
